Product discovery
Organise product information and navigation so customers can find the items and details relevant to them.
Salesforce Commerce Cloud
Make it easier for customers to buy from you.
Shape a buying experience around your products, customers and fulfilment process. We help plan and implement Commerce Cloud with clear catalogue ownership, order flows and connections to the systems behind the storefront.
Useful starting points for your team
Buying and checkout
Configure the agreed basket, checkout and customer-account experience around your business model.
Order visibility
Plan how order details and status move between the storefront, fulfilment systems and service teams.
Illustrative workflow
How the work could connect
A customer finds the right product and buying information.
Checkout creates an order through the agreed flow.
Connected systems provide the status and service context.
We agree the actual data flow, responsibilities and approval rules during discovery.
Know what is in the plan
What we configure
- B2B or B2C requirements, catalogue and customer access.
- Pricing, checkout, payment and fulfilment connections.
- Order ownership, exceptions and operational reporting.
What you receive
- An agreed commerce design and configured storefront.
- Tested purchase journeys and integration scenarios.
- Content and operations guidance with a launch handover.
Before we start
Bring your catalogue structure, customer types and an outline of payment, inventory and fulfilment systems. We confirm the appropriate Commerce products, licences and integrations before agreeing delivery. Payment and order handling require project-specific validation.
See our implementation approachWhich part of buying takes too much effort?
Bring one challenge. We’ll help define a practical next step.