Keep the context
Bring leads, contacts, accounts and activities together so the next person can pick up the conversation.
OWY.ai · AI Business Platform
One connected platform.Built around your business.
Configurable applications, connected workflows and AI assistance.
Start with CRM and shape the workspace around your team.
Illustrative product workspace · Explore the platform links above or try the sample workflow below.
A shared record. A team that knows what’s next.
CRM is the foundation. Connected conversations and configurable processes help your people use that information.
Give the work an owner
Make responsibility and the next activity visible across sales, service and related teams.
Follow your process
Shape fields, forms, views and workflows around the information and decisions your team needs.
Try a connected conversationA message arrives.
A message arrives.
The next step takes shape.
Follow a WhatsApp enquiry through customer context, team ownership and a prepared follow-up. Select each stage to see what changes.
- Keep the customer’s request in view.
- Give the enquiry a responsible owner.
- Prepare the next action for review.
A conversation becomes work.Illustrative example
RK
Riya Kapoor
WhatsApp enquiryHi, I’m interested in Maple Residences. Can I book a site visit this Saturday?10:24 AM
Reply preparation
The team checks the customer record before preparing a reply.
Nothing is sent from this example.Lead · Sample recordNew enquiry
Keep the enquiry together.
Riya’s message and property interest are captured for the team to review.
- Customer context
- Riya KapoorMaple Residences · Site visit
- Responsible owner
- Waiting for assignment
- Next activity
- Review the new enquiry
Message captured in the sample workspace.
Select a stage or use the next-step button. No messages are sent or live records changed.
Find your workspaceOne platform.
One platform.
Your kind of work.
Choose a team or industry to explore its records, conversations and everyday workflows on the OWY website.
Sales
Leads, opportunities and the follow-up that moves them forward.
Explore Sales in a new tabCustomer Service
Cases, customer context, ownership and service targets.
Explore Customer Service in a new tabReal Estate
Property enquiries, site visits and the next customer conversation.
Explore Real Estate in a new tabMarketing
Campaign activity connected to customer responses and follow-ups.
Explore Marketing in a new tabHealthcare
Enquiries, consultation coordination and related activities.
Explore Healthcare in a new tabEvents
Venue enquiries, proposals and bookings in one journey.
Explore Events in a new tabHR
Time, leave and the everyday requests your people manage.
Explore HR in a new tabCustom applications
Modules, forms and workflows shaped around your business.
Explore configuration in a new tabExplore the examples, then confirm the applications and scope for your deployment in a walkthrough.
Inside the platformYour fields.
Your fields.
Your flow.
Your view.
A useful system reflects the way your team works. Start with the records, roles and decisions that matter.
- Configure the workspace
- Define modules, fields, forms and views around the process.
- Connect the steps
- Set conditions, assign ownership and prepare the next activity.
- See the work ahead
- Review your pipeline, open activities and team workload.
AI assistance, with contextAsk a question.
Ask a question.
Review the next step.
AI Navigator brings customer context and suggested follow-ups into the conversation. Your team reviews the information and chooses what to do.
Explore AI Navigator (opens in a new tab)On the roadmap
Multi-step AI agents that work toward an agreed outcome. This is a planned direction, not a released capability.
“What should I follow up with Riya?”
Riya asked about a site visit to Maple Residences. Priya owns the enquiry.
Suggested next stepCheck availability and confirm the visit details with Riya.
Your team reviews before taking action.
Connect the channels
your customers use.
Keep the conversation close to its customer record.
- Website formsCapture website enquiries
- WhatsAppConnect customer conversations
- EmailUse your configured provider
- SMSSend and track provider status
Connections require account and provider setup. We’ll confirm availability, permissions and configuration for your workspace. Explore connections (opens in a new tab)
OWY, with DVMSKEBring one process.
Bring one process.
See how OWY could fit.
A useful demo starts with your work. We’ll explore the records, handoffs and next actions your team needs.
- 1
Understand your process
Start with an enquiry, request or activity your team recognises.
- 2
Walk through the workspace
Review the fields, responsibilities and workflow together.
- 3
Agree the next step
Confirm the product scope, connections and implementation or support needs.
A few answers
before we talk.
Is OWY a CRM or an AI business platform?
CRM is the customer-information foundation. OWY’s broader platform brings configurable business applications, workflows and AI assistance around it.
Can we explore it before booking a demo?
Yes. The OWY website includes sample journeys for sales, WhatsApp enquiries, site visits and other workflows. These are illustrative experiences; no live messages or business records are changed.
Can OWY fit our existing process and tools?
We’ll review your fields, roles, stages and connections in a walkthrough. The required applications, provider accounts, permissions and integration scope are confirmed for your setup.
What should we bring to a product walkthrough?
One process, a few example fields, the people responsible and the outcome you want. You don’t need a detailed specification to start.
Let’s put your next step in view.
Explore OWY with a real process from your business.
Book an OWY walkthrough Name and email to start.