Microsoft Dynamics 365
Build business applications around the way people work.
CRM modules · Customisation · Integrations
Explore Dynamics 365
From business process to application
Explore CRM modules, configure records and understand how applications connect.
- Practise working with fields, forms and views.
- Understand customer information and process steps.
- Discuss customisation and integration scenarios.
Example practice task: configure a customer enquiry record and explain how the team would use it.
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