See useful signals
Bring relevant application and infrastructure information together so the team can investigate from shared evidence.
Monitoring
Make service health easier to understand.
Connect useful logs, metrics, traces and alerts to the people who can act on them. We shape monitoring around important user journeys, application dependencies and the way your team investigates problems.
Useful starting points
Make alerts actionable
Set meaningful conditions, routing and escalation expectations, with guidance on the next useful investigation step.
Learn from incidents
Use incident reviews to improve signals, runbooks and recurring problem areas instead of adding alerts without purpose.
Know what is in the plan
What we put in place
- Relevant logs, metrics, traces and health checks for the agreed services.
- Monitoring views, alert conditions and notification routing.
- Response runbooks and operational ownership.
What you receive
- A documented monitoring setup and verification results.
- Useful alert examples with response guidance.
- A team handover and a prioritised improvement list.
Before we start
Bring your service inventory, current tools and recent incident examples. We review available telemetry, permissions, retention and operating costs. Support hours, response expectations and responsibilities are agreed in the plan; monitoring alone does not establish a round-the-clock response service.
See the delivery handoverWhich service is hardest to diagnose when something goes wrong?
Bring one challenge. We’ll help define a practical next step.