Run a sample order orchestration flow in Microsoft Dynamics 365 Intelligent Order Management – END TO END DEMO IOM

In this blog we will see how we create order from email and order orchestration run step by step

{
  "ordernumber": "IOMLabOrder001",
  "shiptocity": "Tempa",
  "shiptostateorprovince": "Florida",
  "shiptocountry": "US",
  "shiptozip": "33592",
  "billtocity": "Tempa",
  "billtostateorprovince": "Florida",
  "billtocountry": "US",
  "billtozip": "33592",
  "orderdetails": [
    {
      "sku": "883988211855",
      "unit": "each",
      "quantity": 110
    }
  ]
}

1. Order comes into Intelligent Order Management as email attachment.
2.  Then it will validate order header to make sure “ship to”” country is US.
3. After that validate order line to make sure quantity is greater than 1.
4. Route order based on quantity.
   1. If quantity >= 100, send to Seattle store.
   2. If quantity < 100, send to Chicago store.
5. If order is routed to Seattle store, emails with fulfillment order attached will be sent.
6. If order is routed to Chicago store, requests with fulfillment order as payload will be sent to RequestBin.

• To complete test run 1, follow these steps.
  1. Save the sample sales order payload as a JSON file and attach it to an email with the subject “IOMLabOrderIntakeOrder”.
  2. Send the email to the Outlook account used previously to set up IOMLabOrderIntake provider.

  You will receive two emails back with attachment with fulfillment details. The order status reason will be set to “Sent To Fulfillment”.

• To complete test run 2, follow these steps.
  1. Change the ordernumber value to “IOMLabOrder002” and the quantity value to 10.
  2. Save the sample sales order payload as a JSON file and attach it to an email with the subject “IOMLabOrderIntakeOrder”.
  3. Send the email to the Outlook account used previously to set up IOMLabOrderIntake provider.

  You will receive two requests with fulfillment details in your RequestBin. The order status reason will be set to “Sent To Fulfillment”.

• You can check the orchestration step by clicking on Orchestration step result.

• To complete test run 3, follow these steps.

1. Change the ordernumber value to “IOMLabOrder003” and the quantity value to “1”.
2. Save the sample sales order payload as a JSON file and attach it to an email with the subject “IOMLabOrderIntakeOrder”.
3. Send the email to the Outlook account used previously to set up IOMLabOrderIntake provider.

The order will fail the line minimum quantity validation, with the header status reason “Order Validation Failed” and the line status reason “Order Line Validation Failed”.

• o complete test run 4, follow these steps.
  1. Change the ordernumber value to “IOMLabOrder004” and the shiptocountry value to “IND”.
  2. Save the sample sales order payload as a JSON file and attach it to an email with the subject “IOMLabOrderIntakeOrder”.
  3. Send the email to the Outlook account used previously to set up IOMLabOrderIntake provider.

  The order will fail the header ship to country validation, with status reason “Order Validation Failed”.

• Thats it for IOM quick lab scenario.
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